1. Acceptance of Terms
By accessing or booking services through The Classy, you agree to these Terms & Conditions. If you do not agree, please do not use the platform.
2. Services Offered
The Classy is a home service marketplace for categories such as AC repair, salon at home, cleaning, electrician, plumbing, and related services. Availability, pricing, and duration may vary by city and provider.
3. Booking and Payments
- Bookings are confirmed only after successful order placement.
- Prices shown at checkout may include service charges, taxes, and convenience fees.
- You must provide accurate address, contact details, and slot selection.
4. Cancellation and Rescheduling
Cancellation and reschedule windows may differ by service type. Late cancellations may attract charges based on technician allocation and travel status.
5. User Responsibilities
- Provide safe and lawful access to the service location.
- Do not misuse, abuse, or threaten service professionals.
- Ensure required utilities (power/water where applicable) are available for service completion.
6. Liability Limitation
The Classy facilitates service delivery through professionals and partners. To the maximum extent permitted by law, our liability is limited to the amount paid for the relevant booking.
7. Updates to Terms
We may update these Terms from time to time. Continued use of the platform after updates means you accept the revised terms.