1. Information We Collect
- Account details (name, phone number, email).
- Address and location details for service delivery.
- Booking history, payment method details, and support chats.
- Device, browser, and app usage data for security and analytics.
2. How We Use Your Information
- To schedule, assign, and deliver requested services.
- To send booking updates, reminders, and support responses.
- To process payments, refunds, and fraud checks.
- To improve service quality, recommendation accuracy, and platform performance.
3. Sharing of Information
We share only necessary details with assigned service professionals, payment providers, and operational partners to complete your booking. We do not sell personal data to third parties.
4. Data Security
We use reasonable technical and organizational safeguards to protect your data. However, no system is completely secure, and users should protect their account credentials.
5. Data Retention
We retain personal data for as long as required to provide services, resolve disputes, comply with legal obligations, and maintain business records.
6. Your Rights
You may request access, correction, or deletion of your personal data, subject to legal and operational requirements. You can also update most profile details from your account settings.
7. Policy Updates
This policy may be updated periodically. Continued use of The Classy after updates indicates acceptance of the revised policy.